Terms of Service

Last updated: July 28, 2025

1. Introduction

Welcome to IslaWorks. These Terms of Service ("Terms") govern your use of our website, platform, and services (collectively, the "Services") operated by IslaWorks ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.

2. Definitions

"User" refers to any individual who accesses or uses our Services, including Agents, Providers, and Clients.

"Agent" refers to real estate agents or brokers who use our platform to manage clients and make referrals.

"Provider" refers to service providers who offer services related to property transactions.

"Client" refers to individuals who are buying, selling, or managing property and use our platform through an Agent.

3. Account Registration

To use certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. We encourage you to use a strong password and to sign out of your account at the end of each session.

4. User Responsibilities

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates any applicable law or regulation
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Collect or store personal data about other users without their consent
  • Use the Services for any purpose that is harmful, fraudulent, or otherwise objectionable

5. Intellectual Property

The Services and their original content, features, and functionality are and will remain the exclusive property of IslaWorks and its licensors. The Services are protected by copyright, trademark, and other laws of both South Africa and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of IslaWorks.

6. User Content

Our Services allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Services, including its legality, reliability, and appropriateness.

By posting Content on or through the Services, you grant us the right to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Services. You retain any and all of your rights to any Content you submit, post, or display on or through the Services and you are responsible for protecting those rights.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose information about you.

8. Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.

9. Limitation of Liability

In no event shall IslaWorks, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

10. Disclaimer

Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@islaworks.com
Address: 123 Main Street, Cape Town, 8001, South Africa