Privacy Policy

1. Introduction

At IslaWorks, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the “Services“).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Data: Personal identifiable information (“Personal Data“) such as your name, email address, telephone number, address, date of birth, and professional credentials.
• Usage Data: Information about how you use our Services, including your browsing actions and patterns.
• Device Data: Information about your device, internet connection, IP address, and browser type.
• Transaction Data: Details about transactions you have carried out through our Services.
• Marketing Data: Your preferences in receiving marketing from us and our third parties.

3. How We Collect Your Information

We use different methods to collect data from and about you including through:

• Direct interactions: You may provide us with your Personal Data by filling in forms, creating an account, or corresponding with us.
• Automated technologies: As you interact with our Services, we may automatically collect Usage Data and Device Data using cookies and similar technologies.
• Third parties: We may receive information about you from various third parties, such as business partners, service providers, and analytics providers.

4. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Create and manage your account
• Send administrative information, such as updates to our terms and policies
• Respond to your comments, questions, and requests
• Send you marketing communications about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

5. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• Business Partners: Partners with whom we jointly offer products or services.
• Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: In other ways we may describe when you provide the information or with your consent.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete your information
• The right to rectification (to correct inaccurate data)
• The right to object to processing of your data
• The right to restriction (to request that we restrict processing of your data)
• The right to data portability (to receive a copy of your data in a structured format)
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

10. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@islaworks.com
Address: 123 Main Street, Cape Town, 8001, South Africa